Rancang Bangun Sistem Terdistribusi Dalam Meningkatkan Kualitas Layanan Kemahasiswaan

R. Fanry Siahaan(1*),

(1) STMIK Pelita Nusantara
(*) Corresponding Author

Abstract


The development of the world of education at this time is classified as an advanced condition where not only can be seen from how the lecturer transfers the knowledge he has but also seen how the students are able to receive the knowledge provided. The field of education has also become a competition for this matter because there are more and more universities that are starting to provide good services to students and prospective students, with the intention of these universities being able to win the competition. The student service system in STMIK Pelita Nusantara is still manual, so the student services are still unsatisfactory. Data collection techniques in this study using a questionnaire, the model used for the construction of this distributed system is the waterfall method.

Full Text:

PDF

References


V. J. Rahareng and N. Relawan, “PENGARUH KUALITAS PELAYANAN AKADEMIK TERHADAP KEPUASAN MAHASISWA (Studi pada Mahasiswa Administrasi Bisnis Universitas Telkom),” AdBispreneur, vol. 2, no. 2, pp. 125–133, 2017.

H. Susanto, “Program Pascasarjana Universitas Terbuka Pada Unit Program Belajar Jarak Jauh ( UPBJJ) Mataram,” J. Pendidik. Terbuka dan Jarak Jauh, vol. 15, no. 2, pp. 1–98, 2014.

A. S. Putra, S. S. Handoyo, and D. Rochadi, “Kualitas Layanan Akademik Mahasiswa di Program Studi Pendidikan Vokasional Konstruksi Bangunan Universitas Negeri Jakarta,” J. PenSil, vol. 7, no. 2, pp. 1–8, 2018.

K. Yousapronpaiboon, “SERVQUAL: Measuring Higher Education Service Quality in Thailand,” Procedia - Soc. Behav. Sci., vol. 116, pp. 1088–1095, 2014.

A. Usman, “The Impact of Service Quality on Students’ Satisfaction in Higher Education Institutes of Punjab,” J. Manag. Res., vol. 2, no. 2, 2010.

N. Martasubrata and S. Suwatno, “Mutu Layanan Akademik Sebagai Determinan Kepuasan Mahasiswa,” J. Pendidik. Manaj. Perkantoran, vol. 1, no. 1, p. 136, 2016.

S. Sumaedi, I. Bakti, and N. Metasari, “The effect of students’ perceived service quality and perceived price on student satisfaction,” Manag. Sci. …, vol. 5, no. 1, pp. 88–97, 2011.

N. Kadek et al., “Rancang Bangun Sistem Terdistribusi Pada Apotek,” vol. 4, no. 1, pp. 10–21, 2016.

P. D. Roger S. Pressman, “Rekayasa Perangkat Lunak - Buku Satu, Pendekatan Praktisi,” in Software Engineering : A Practitioner’s Approach, Seventh Edition, 2012.




DOI: http://dx.doi.org/10.30645/j-sakti.v4i1.201

Refbacks

  • There are currently no refbacks.



J-SAKTI (Jurnal Sains Komputer & Informatika)
Published Papers Indexed/Abstracted By:


Jumlah Kunjungan :

View My Stats