Perancangan dan Evaluasi User Experience Aplikasi Virtual Event Menggunakan User Experience Questionnaire

Wikan Chandra Kinanthi, Nina Setiyawati


Since the end of 2019, the world has experienced a COVID-19 pandemic which affects every aspect of life. To get around and adapt in the new normal era, technology is the main tool that plays a role in changing human interaction behavior from offline to online. This encourages the diffusion of digital technology in society. One of them is the organization of events such as seminars and workshops that must continue to take place from the needs of the community. The platform commonly used in conducting virtual events is Zoom Meeting. However, there are several features that have not been accommodated in Zoom Meeting. In this study, user experience and user interface design for the EventGo visual event application were designed. Design on user experience on Zoom Meeting. Therefore, an evaluation of the UX of the Zoom Meeting application was carried out using UEQ. The UI/UX design of the EventGo application also uses UEQ. From the evaluation results, it was found that there was an increase in the average UX aspect of the EventGo application design.

Full Text:



R. M. Tawafak, S. I. Malik, and G. Alfarsi, “Impact of technologies during the COVID-19 pandemic for improving behavioral intention to use e-learning,” Int. J. Inf. Commun. Technol. Educ., vol. 17, no. 3, pp. 137–150, 2021, doi: 10.4018/IJICTE.20210701.oa9.

UNICEF, “Direct and indirect effects of the COVID-19 pandemic and response in South Asia.,” UNICEF, Sick. Cent. Glob. Child Heal., p. 57, 2021, [Online]. Available:

D. Vargo, L. Zhu, B. Benwell, and Z. Yan, “Digital technology use during COVID-19 pandemic: A rapid review,” Hum. Behav. Emerg. Technol., vol. 3, no. 1, pp. 13–24, 2021, doi: 10.1002/hbe2.242.

ECLAC, “The effects of the coronavirus disease (COVID-19) pandemic on international trade and logistics,” no. 6, p. 7, 2020, [Online]. Available:

R. Sparrow, T. Dartanto, and R. Hartwig, “Indonesia Under the New Normal: Challenges and the Way Ahead,” Bull. Indones. Econ. Stud., vol. 56, no. 3, pp. 269–299, 2020, doi: 10.1080/00074918.2020.1854079.

H. O. W. W. Covid- and R. Science, “How will COVID-19 reshape science , technology and innovation ?,” no. June, pp. 1–10, 2021.

M. J. Sá, C. M. Ferreira, and S. Serpa, “Virtual and Face-To-Face Academic Conferences: Comparison and Potentials,” J. Educ. Soc. Res., vol. 9, no. 2, 2019, doi: 10.2478/jesr-2019-0011.

D. Haqien and A. A. Rahman, “Pemanfaatan Zoom Meeting untuk Proses Pembelajaran pada Masa Pandemi Covid-19,” SAP (Susunan Artik. Pendidikan), vol. 5, no. 1, 2020, doi: 10.30998/sap.v5i1.6511.

M. H. Zulfahmi and D. F. Suyatno, “PENGUKURAN DAN PERBAIKAN USER EXPERIENCE SIAKADU MOBILE WEB,” J. Manaj. Inform., vol. 9, no. 2, 2019.

M. Hassenzahl, “User Experience and Experience Design,” Interaction-Design.Org, no. January 2011, pp. 1–14, 2011, [Online]. Available:

D. M. J. Sá, D. C. M. Ferreira, and D. S. Serpa, “Virtual and Face-To-Face Academic Conferences: Comparison and Potentials,” J. Educ. Soc. Res., vol. 9, no. 2, 2019.

S. R. Henim and R. P. Sari, “Jurnal Politeknik Caltex Riau Evaluasi User Experience Sistem Informasi Akademik Mahasiswa pada Perguruan Tinggi Menggunakan User Experience Questionnaire,” J. Politek. Caltex Riau, vol. 6, no. 1, 2020.

H. Joo, “A study on understanding of UI and UX, and understanding of design according to user interface change,” Int. J. Appl. Eng. Res., vol. 12, no. 20, pp. 9931–9935, 2017.

IxDF Course Instructor, “Fitts’s Law: The Importance of Size and Distance in UI Design,” 2019.

Jakob Nielsen, “Top 10 Mistakes in Web Design,” Nielsen Norman Group, 2011.

Aurora Harley, “The Principle of Common Region: Containers Create Groupings,” Nielsen Norman Group, 2020.



  • There are currently no refbacks.

J-SAKTI (Jurnal Sains Komputer & Informatika)
Published Papers Indexed/Abstracted By:

Jumlah Kunjungan :

View My Stats