Penerapan Metode Bussines To Consumer (B2C) dalam Membangun Sistem Informasi Penjualan Bahan Pembersih Berbasis Web (Studi Kasus pada CCE Store)

Yudi Irawan Chandra(1), Fitri Sjafrina(2*), Pipit Dewi Arnesia(3),

(1) STMIK Jakarta STI&K, Jakarta Selatan, Indonesia
(2) STMIK Jakarta STI&K, Jakarta Selatan, Indonesia
(3) STMIK Jakarta STI&K, Jakarta Selatan, Indonesia
(*) Corresponding Author

Abstract


In building a web-based cleaning material sales information system, the Business to Consumer (B2C) method is applied with the aim of improving a more efficient and effective sales process and reaching a wider market. This research builds a web platform that facilitates direct communication between manufacturers or distributors of cleaning materials and end consumers. This system was created with the aim of providing easy access to product information, transparent pricing, and a simple transaction process. The process of developing this web-based information system involves a number of steps, starting from analyzing needs, designing the system, implementing the design to conducting trials and evaluations. During the needs analysis process, the functional and non-functional needs of the users, either those who produce or use the products, were recognized. The system design includes a user interface that is easy to understand, a database that is efficient in its structure, as well as crucial features such as product listing, shopping cart, online payment methods, and order monitoring. To carry out the implementation, the latest web technologies such as HTML, CSS, and JavaScript were used along with the Laravel framework on the backend side. Product, transaction, and user information were managed using a MySQL database. The system is tested as a whole to verify each feature operates effectively and according to predefined specifications. From this research, it is evident that applying the B2C method in a web-based cleaning material sales information system increases consumer satisfaction because it provides easier, faster, and safer access to information and transactions. In addition, this system also plays a role in helping manufacturers manage sales and inventory more efficiently, as well as presenting analytical data that is useful for business decision making. Overall, the web-based B2C cleaning sales information system solution provides innovation and practicality in supporting business operations in the digital age. Not only does this technology improve the efficiency of the sales process, it also opens up new opportunities in marketing and distributing cleaning products more broadly.

Full Text:

PDF

References


W. A. Denny, “Rancang Bangun Sistem E-Commerce Dengan Menerapkan B2C Model Pada Mumyclothes Store,” J. Ilmu Data, vol. 1, no. 1, Art. no. 1, Aug. 2021, Accessed: Jul. 11, 2024. [Online]. Available: http://ilmudata.org/index.php/ilmudata/article/view/20

S. Hasan, “Iklan Internet, Kualitas Status Jejaring Sosial (Face Book) Sebagai Media Marketing E-Commer B2C (Business To Consumer) Dan Interaksi Penjual & Pembeli Terhadap Keputusan Pembelian,” J. Manaj., vol. 18, no. 1, Art. no. 1, Feb. 2014, doi: 10.24912/jm.v18i1.374.

M. M. A. Rohandi, “Effectiveness C2C E-Commerce Media In Bandung (Case study at Tokopedia.com and Bukalapak.com),” J. Manaj. Dan Bisnis Performa, vol. 14, no. 2, Art. no. 2, Sep. 2017, doi: 10.29313/performa.v0i2.3628.

M. Mansur and D. N. Mawardah, “Web Based Application Wet Cake Snack Product Distribution Using Concept Business To Business To Consumer,” Digit. Zone J. Teknol. Inf. Dan Komun., vol. 13, no. 1, pp. 67–78, May 2022, doi: 10.31849/digitalzone.v13i1.9793.

M. Mudiantono and N. S. Zatalini, “The Increase of Business to Consumers (B2C) E-Commerce in Semarang, Indonesia (A Case of Lazada.co.id),” INOBIS J. Inov. Bisnis Dan Manaj. Indones., vol. 2, no. 4, Art. no. 4, Sep. 2019, doi: 10.31842/jurnal-inobis.v2i4.106.

Y. Christian, T. Wibowo, and P. A. Winata, “Perancangan Sistem E-Commerce Berbasis Web dengan Metode System Development Life Cycle untuk Usaha Mikro Kecil dan Menengah Pakaian di Kota Batam,” KLIK Kaji. Ilm. Inform. Dan Komput., vol. 4, no. 3, Art. no. 3, Dec. 2023, doi: 10.30865/klik.v4i3.1408.

Q. Nur, “Implementasi Konsep Business To Customers Nusa.Net Dengan Teknologi M-Commerce Menggunakan Metode Feature Driven Development,” Bull. Inf. Technol. BIT, vol. 2, no. 2, Art. no. 2, Aug. 2021.

A. Rabbani, “Manajemen Operasional Di Era Digital Dan Perkembangan E-Commerce,” J. Creat. Power Ambition JCPA, vol. 1, no. 02, Art. no. 02, Nov. 2023.

R. Nelly, “Perlindungan Hukum Terhadap Konsumen Dalam Melakukan Transaksi Jual Beli Online,” Socius J. Penelit. Ilmu-Ilmu Sos., vol. 1, no. 6, Art. no. 6, Feb. 2024, doi: 10.5281/zenodo.10681765.

M. Badrul, “Penerapan Metode waterfall untuk Perancangan Sistem Informasi Inventory Pada Toko Keramik Bintang Terang,” PROSISKO J. Pengemb. Ris. Dan Obs. Sist. Komput., vol. 8, no. 2, Art. no. 2, Sep. 2021, doi: 10.30656/prosisko.v8i2.3852.

Y. I. Chandra, D. R. Irawati, S. Widayati, and K. Airinia, “Rancang Bangun Aplikasi Undangan Pernikahan Online Menggunakan Metode Waterfall Berbasis Web Mobile,” J. SASAK Desain Vis. Dan Komun., vol. 4, no. 2, Art. no. 2, Sep. 2022, doi: 10.30812/sasak.v4i2.2195.

H. Nur, “Penggunaan Metode Waterfall Dalam Rancang Bangun Sistem Informasi Penjualan,” Gener. J., vol. 3, no. 1, Art. no. 1, Jan. 2019, doi: 10.29407/gj.v3i1.12642.




DOI: https://doi.org/10.30645/kesatria.v5i3.456

DOI (PDF): https://doi.org/10.30645/kesatria.v5i3.456.g451

Refbacks

  • There are currently no refbacks.


Published Papers Indexed/Abstracted By: